Mana User Terms

Version 2.0 · Effective 1 October 2026

Mana Technology AB, org. nr 559449-7637, Grankottevägen 47, 181 47 Lidingö, Sweden · support@getmana.app · getmana.app

These terms govern your use of the Mana platform (the "Platform") as an individual. By creating an account or using the Platform, you accept them.

1. What Mana does

Mana runs the technology behind the studios you find, book and pay through — discovery, booking, memberships, passes and payments, plus your profile and social features. The studios run the classes and venues, not Mana.

2. Your Mana Account

Registering with any studio — online or at the studio's reception — gives you one Mana Account. It is owned and managed by Mana, works across every studio on the Platform, and stays with you when you stop using a particular studio.

Keep your login details to yourself; you are responsible for what happens under your account. Tell support@getmana.app if you suspect someone else has access. Keep your details accurate, and use one account only.

You must be 13, or the higher age set by the law of your country, to hold an account. If you are under 18, any purchase that creates a payment obligation needs your parent's or guardian's consent under the national rules on minors' capacity to contract; by buying, you confirm it is in place. Studios may set a higher age.

3. Your account data and social features

Your account holds your profile, your friends and other connections, your interactions with other users, your booking history across every studio you use, and your training statistics. Mana controls this data.

Studios cannot access, export or copy it. A studio sees only its own records about you — what you booked, bought and paid there. Your history at other studios and your social activity are not visible to it.

Deleting your account is how you remove this data from the Platform. You can also ask us to erase it. The Mana Privacy Policy explains what we keep, why and for how long.

4. Booking and paying

The studio is the seller. When you book a class or buy a membership, pass or product, your contract is with the studio, not with Mana. The studio is responsible for delivering the service, for the quality and safety of its facilities, and for its own cancellation and refund terms — check those before you book.

Payments run through Adyen N.V., a licensed European payment institution. Mana is not a bank or a payment institution and does not hold your funds. Mana does not issue refunds — ask the studio.

5. Right of withdrawal

If you bought at a distance, you generally have a statutory 14-day right of withdrawal under EU consumer law as implemented where you live. Two things to know:

You exercise the right against the studio, as the seller. Contact the studio, or write to support@getmana.app and we will direct your request.

6. Complaints and disputes

Complaints about a class, a membership or a refund go to the studio; complaints about the Platform go to support@getmana.app.

These terms are governed by Swedish law, but nothing here takes away the protection of mandatory consumer law in your country of residence, or your right to bring a claim in the courts there. You can also refer a dispute to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, arn.se) or the equivalent body in your own country.

7. How you use the Platform

Give accurate information. Do not use the Platform unlawfully, interfere with how it runs, or try to reach data you are not entitled to. Follow the rules of the studios you visit. Content you post must reflect your own genuine experience and must not infringe anyone's rights or break the law.

8. Privacy and intellectual property

The Mana Privacy Policy explains how we handle your personal data; the Mana Cookie Policy covers cookies. The Platform, its software and content belong to Mana — do not copy, modify or reverse engineer any part of it.

9. What we promise, and our liability

We work to keep the Platform available and accurate, but we provide it as it is. We do not guarantee uninterrupted availability, and we are not responsible for information supplied by studios or for any studio's services, facilities, staff or conduct.

Mana is not liable for indirect or consequential loss, and our total liability to you is limited to €100. This does not limit liability that cannot be limited under applicable law, including for death or personal injury caused by our negligence, for fraud, and under mandatory consumer law.

10. Ending the relationship

You can delete your account at any time. Deleting it ends your access to every studio you reach through the Platform. Commitments you have made to a studio — a binding period, a notice period — are between you and that studio and survive deletion.

We may suspend or close an account that breaches these terms, and will tell you why unless the law prevents us.

11. Changes

We will notify you of significant changes to these terms in the Platform or by email before they take effect. If you do not accept them, you can delete your account.